{"id":306,"date":"2019-08-08T17:28:27","date_gmt":"2019-08-08T15:28:27","guid":{"rendered":"http:\/\/beta.digiplant.se\/?p=306"},"modified":"2019-08-08T17:29:12","modified_gmt":"2019-08-08T15:29:12","slug":"support-en-langsiktig-kvalitetshojare","status":"publish","type":"post","link":"https:\/\/www.digiplant.se\/sv\/support-en-langsiktig-kvalitetshojare\/","title":{"rendered":"Support \u2013 en l\u00e5ngsiktig kvalitetsh\u00f6jare"},"content":{"rendered":"

De kunder som anlitat <\/span>SBS Managers support<\/a>\u00a0f\u00f6r de tekniska fr\u00e5gorna f\u00e5r dels hj\u00e4lp till slutanv\u00e4ndarna i direkt form s\u00e5som telefonkontakt eller mejl. Det \u00e4r en mix av bortgl\u00f6mda l\u00f6senord, guidning till att skicka med bilagor och m\u00e5nga som g\u00e4rna vill f\u00e5 en bekr\u00e4ftelse p\u00e5 att man verkligen f\u00e5tt in sin ans\u00f6kan.\u00a0Helt enkelt de bitarna som man vanligen t\u00e4nker p\u00e5 n\u00e4r man f\u00f6rest\u00e4ller sig vad en teknisk support tillhandah\u00e5ller.\u00a0<\/span><\/p>\n

\n

Efterarbete som f\u00f6r\u00e4dlar<\/h3>\n

De delar av den tekniska supporten som \u00e4r mer l\u00e5ngsiktiga och inte s\u00e5 synliga f\u00f6r slutanv\u00e4ndaren \u00e4r de vinster som alla inkomna fr\u00e5gor ger i f\u00f6r\u00e4dlingspotential.\u00a0Eftersom alla v\u00e5ra inkomna \u00e4renden loggas av supporten kan vi i efterhand ocks\u00e5 g\u00e5 igenom dem f\u00f6r att se om det finns n\u00e5gon speciell del i ans\u00f6kan som verkar v\u00e4cka m\u00e5nga fr\u00e5gor. Det hj\u00e4lper oss att se vad som kan utvecklas och f\u00f6r\u00e4dlas till n\u00e4sta blankett eller version av SBS Manager\u2122.<\/p>\n

M\u00e5let \u2013 minimalt med support<\/h3>\n

Ibland \u00e4r det enkla saker som hj\u00e4lptexter som beh\u00f6ver justeras \u2013 ibland en mer teknisk insats f\u00f6r att kanske \u00e4ndra s\u00e4ttet man bil\u00e4gger filer p\u00e5 eller st\u00e4ller upp en budget. V\u00e5rt m\u00e5l \u00e4r att antalet \u00e4renden till supporten ska minska \u2013 det \u00e4r ett kvitto p\u00e5 att de digitala ans\u00f6kningarna \u00e4r precis s\u00e5 enkla och anv\u00e4ndarv\u00e4nliga som vi vill att de ska vara.<\/p>\n

Vill du veta mer om v\u00e5r support och hur vi kan hj\u00e4lpa er verksamhet p\u00e5 b\u00e5de l\u00e5ng och kort sikt? V\u00e4lkommen att kontakta v\u00e5r\u00a0Sales Manager Jonas Karlberg<\/a>\u00a0s\u00e5 ber\u00e4ttar han mer.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

De kunder som anlitat SBS Managers support\u00a0f\u00f6r de tekniska fr\u00e5gorna f\u00e5r dels hj\u00e4lp till slutanv\u00e4ndarna i direkt form s\u00e5som telefonkontakt eller mejl. Det \u00e4r en mix av bortgl\u00f6mda l\u00f6senord, guidning till att skicka med bilagor och m\u00e5nga som g\u00e4rna vill f\u00e5 en bekr\u00e4ftelse p\u00e5 att man verkligen f\u00e5tt in sin ans\u00f6kan.\u00a0Helt enkelt de bitarna som […]<\/p>\n","protected":false},"author":2,"featured_media":137,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[14],"tags":[24],"class_list":["post-306","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-tjanst"],"acf":[],"yoast_head":"\nSupport \u2013 en l\u00e5ngsiktig kvalitetsh\u00f6jare — digiPlant AB<\/title>\n<meta name=\"description\" content=\"F\u00f6r oss \u00e4r teknisk support mer \u00e4n den snabba hj\u00e4lpen via telefon. 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